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You will be notified of future service issues for the selected services. You can update the selections at any time.

Next, you’ll look at tracking Microsoft 365 service adoption across the enterprise.

Monitoring Adoption and Usage

In order for your organization to get the most benefit from a Microsoft 365 investment, it’s important that users adopt the services and features. You can monitor end user adoption and consumption metrics through a variety of tools, including Microsoft 365 usage metrics, Viva Insights (formerly known as Workplace Analytics), and the Adoption Score (formerly known as the Productivity Score).

32       Implementing and Managing a Microsoft 365 Tenant

Microsoft 365 Usage Reports

The Microsoft 365 usage reportsare available inside the Microsoft 365 admin center. They are broad reports that can be used to get a high-level snapshot of how your organization is using the Microsoft 365 platform. Report data includes statistics such as how many files are stored in SharePoint, how many Exchange mailboxes were active during the reporting period, and engagement with other products such as Viva Engage (formerly Yammer) or Forms.